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South African Mobile Telecommunications Accessibility Survey 2015
As South Africans who are living with disabilities, we find that we are sidelined as customers especially by the mobile networks. The mobile networks, especially, are not necessarily interested in hearing what we’ve got to say. They only try to conform to the minimum requirements enforced, (if ever) by ICASA. I’m specifically thinking of […]
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South African Banking Accessibility Survey for blind and visually impaired persons
If you are living in South Africa and live with a visual impairment, you are no doubt one of those who might have received terrible service from your bank. Or, just perhaps they might have amazed you with their accessibility of their products and/or services. You may also recall the difficulty that I’ve […]
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Is your airtime vanishing into the void?
Have you ever loaded airtime just to find that 10 minutes later, you’ve got almost nothing left? Or worse, have you received that dreaded cellphone bill at the end of the month and found a mysterious R1200.00 charge for some (quote of the day) or some junk content that you have never subscribed to?
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Three years later: FNB and inaccessibility to blind and visually impaired customers
The below is an email response on a mailing list where the topic of FNB seems to be quite hot at present. There are some members who want to keep it quiet as they would like to keep it internal but, as another poster pointed out: “We have a right to our independence […]